Getting social media reviews can be a blessing or curse. However, whether good or bad it is how you handle a review that can make or break the positive social media presence you've worked to hard to achieve. Always remember: never avoid or delete reviews (even if they are horrible!), and post with purpose by crafting a sincere response that brings a human element to your business.
In today's fifth post in the Posting with Purpose series, I am giving you the steps necessary to manage good and bad reviews. If you are still feeling hesitant on crafting a response to a review after reading this blog, contact me via the form below and let me help you continue posting with purpose!